Our Services

 

How to choose the right rug

Choosing the right rug involves getting the right size, colours and tones as well as rug design for your setting be it home or work. Our experience working with customers for more than 25years constantly re-affirms this. When you do have the right rug it will almost sing to you as if it has always been there. To be honest there is quite a lot to consider when buying a rug.

Size

Lounge :

Is the rug going to sit inside the sofas, partially under the sofas or beyond them?  Always leave a frame of your flooring around the rug. Not only does this enhance the rug but it would be shame to cover all of the floor.

Bedroom:

If you are buying for a bedroom with a double bed, it may be better to think of 2-3 related rugs rather than one very large rug. You could buy a runner for either side of the bed and if you have the space a smaller rug at the foot of the bed.  Alternatively, your rug could be placed half way under the bed with enough showing at the foot end and sides. If you buy one large rug remember that the border patterns will be seen more than the centre of the rug, so choose a rug where you love the border patterns.

Dining room:

A rug under you table whether it is square, oblong or round needs to be big enough for you to pull your dining chairs out from the table without the legs of the chair passing over the edge of the rug. If the rug is not big enough, eventually with the chairs being pulled in and out over the edge of the rug, wear and damage will occur.

Once you have decided which size option suits your room take the smallest and largest measurements the rug could be, giving you a range to work within.

 

If you are within a 25mile radius to our showroom we are happy to help with measuring, as well as bring a selection of rugs to try out in situ. Home trialling rugs with no obligation to buy can ensure your final choice is the right rug.  If you live close enough, a visit to our showroom will enable you to see the rug(s) with all its/their qualities rather than a flat image on the website.  You may prefer to borrow a selection to try in your home. If the rugs are very big we can help with this.  If you are not able to visit you might like to send photographs of the setting and colours you need the rug for. We can then make suggestions for rugs which will enhance your room, some of which may not have occurred to you.

 

 

Sourcing:

It may be difficult to believe but sometimes despite having hundreds of rugs in our warehouse, we sometimes just don’t have the right colour or right size for a customer.  We are happy to source rugs for you. Travelling 3-4 times each year to Afghanistan, Pakistan, India and Iran, looking for the best quality of new and antique rugs and kilims to import to the UK enables us also look for particular requests for our current customers. 

 

Bespoke:

Sometimes one of our customers may want a rug made to their own design or require specific colour combinations or pattern, maybe even an unusual size. In this instance we work with our customers design preferences to create a bespoke rug particularly for them.

 

Trade and Interior Designers:

We work with Oriental rug shops as well as Interior Designers and you are welcome to contact us either to visit our showroom and warehouse or request us to bring a selection of our rugs to you.

 

Rug Care:

 

Everyday care:

Handmade rugs can be shaken outside if a manageable size, brushed or cleaned with vacuum cleaner. It’s probably better to avoid using the highest suction setting, and is better to clean in the direction of least resistance in the pile.

 

Care should always be taken around fringes to avoid them being sucked into the vacuum cleaner and becoming ripped or damaged. Occasionally if it is possible, turn the rug over and vacuum the dust from the back of the rug. Allow any mud to dry on the rug surface before using the vacuum cleaner, never rub it when damp as this may add a new colour to the rug.

 

If a drink is spilled spoon off immediately and blot the fluid, again avoid ‘rubbing’’ it in. A handmade rug is as susceptible to marking and staining as any other fabric, the one benefit being that a wool rug which has not undergone any type of chemical process still retains natural lanolin from the sheep’s fleece which can give some protection.

A gentle sponging using a wool wash rather than harsh detergent is ok. Again ‘blotting up’ rather than ‘rubbing in’.

 

 

Longer term care:

Over time, if you feel your rug is looking flat and less vibrant, take the rug to a Traditional Rug cleaning specialist/restorer or contact us to use our Traditional Rug Restoration and Cleaning Service.

 

Traditional Cleaning: Recommended after 3-5yrs

 

Hand-made Oriental rugs are made using natural fibres in wool, silk and cotton or a combination of these. They are dyed using vegetable dyes. To safely clean and preserve these rugs we advise you avoid using heat or chemicals in the cleaning process.

Our Traditional cleaning methods are safer and appropriate for oriental rugs and can bring an old and grubby rug back to life as well as lengthen the life of your new rugs.

 

 

Traditional Restoration:

Over time a rug can become damaged, worn or even chewed away by a pet. All of our restoration processes are completed by hand methods only.

 

Fringe:

We can restore the fringe ends of a rug using a process called 'end stopping' which stabilises the fringe to prevents loss or further loss of the hand knotted pile pattern and rejuvenates the look of the rug or we can 're-fringe’ a full or partial edge.

 

Sides:

As with the fringe ends, the side binding of a rug can become worn, eventually, if not repaired, leads to erosion of the actual hand knotted pile.

When we repair a damaged edge using a call this process ''side binding'' and this can be applied to a partial or full side edge.

 

Pile:

The pile can become worn away in ''high use/traffic'' areas of the rug. Eventually leading to a hole or rip or area where only the warp strands are visible. The restorer advises which options are appropriate to restore the pile depending on the worn or damaged area.

 

All the natural yarns used in rug restoration are hand spun and vegetable dyed colours imported directly to our restorer from Iran. We do not use any chemical dyed yarns made in the UK as these would be conspicuous and we prefer to keep our standards high.

 

Our methods of restoring and repairing stand the test of time and fully blend in with the original patterns.

 

We advise against placing solid furniture on your rug which does not allow easy vacuuming under it. This is because from experience a heavy immovable piece of furniture gives a safe undisturbed setting for moths to take over.